FAQs

General FAQs
If your question is not answered below, please contact us hello@namedrop.io What is a voice signature? It's a recording of your name, so other p...
Tue, Aug 22, 2023 at 3:18 AM
How do I change my recording / re-record?
Here are the steps: Log into your NameDrop Dashboard - https://user.namedrop.io/login Click on the "Record Your Name" tab in the "Abo...
Tue, Aug 22, 2023 at 4:11 AM
Why can't I record?
Things to check: Have you already provided microphone permission? On Chrome - click the lock icon in the URL bar On Firefox - there is usually a mi...
Tue, Aug 22, 2023 at 4:19 AM
Why can't I hear anything when I try to record?
Please see answer here: https://namedrop.freshdesk.com/en/support/solutions/articles/73000543149-why-can-t-i-record-
Sun, May 1, 2022 at 11:52 PM
How do I change my profile details?
Here are the steps: Log into your NameDrop Dashboard - https://namedrop.io/login Please upgrade your profile by clicking the "Try NameDrop Pro&qu...
Tue, Aug 22, 2023 at 3:24 AM
My profile won't update, even though I've submitted changes
The primary reason this happens is due to browser caching. To see your latest profile updates: Please refresh the page manually by clicking the refresh i...
Mon, May 2, 2022 at 12:13 AM
Why are there crown icons next to "Profile Picture", "Links" etc.
The crown icons indicate that the feature is locked until you upgrade to Professional or Corporate versions. The Basic profile only allows for name recordin...
Tue, Aug 22, 2023 at 1:46 AM
How do I download my name recording?
Here are the steps: Log into your NameDrop Dashboard - https://user.namedrop.io/login Click on the "Record Your Name" tab in the "About M...
Tue, Aug 22, 2023 at 3:33 AM
How do I delete my account?
We're sorry you'd like to delete your account. Please do contact us if there is something specific missing for you Here are the steps to delete:...
Tue, Aug 22, 2023 at 3:39 AM
Where can I find my profile link?
There are a two places you can find your unique profile link: Welcome Email When you sign-up on NameDrop, you will get a welcome email that will have you...
Tue, Aug 22, 2023 at 3:42 AM